Full-Time 211 Program Supervisor

Community Services/Administration Building – Huntsville, AL

Mondays – Fridays 7:45 am – 4:15 pm

Non-exempt

Send resume to:  hr@csna.org (Please include the position title in email)

Major Accountabilities

• Responsible for overall coordination of the 211 Program including hiring, training, and supervising 211 staff

• Coordinates and maintains computerized databases

• Provides ongoing outreach to agencies to maintain support and understanding of 211 and to gather current information for the 211 database

• Represents CSNA at interagency meetings, presentations, and events to market 211

• Serves as staff on-call with other staff members, including providing medical advocacy for victims of violence.

Benefits

• Paid Vacation – 12 days/year

• Paid Sick Leave – 12 days/year

• Paid Holidays – 14 holidays/year

• Employer Contributions to 403(b) Thrift Plan, after 1 year of employment (1,000 hrs.)

Qualifications

• Bachelor’s degree in social work, library science/computer science or related field, or equivalent preferred

• Completion of CSNA training program

• Knowledge of computer hardware and software required, skilled in web to database connectivity technologies

• Strong written and verbal communication skills

Requires; confidentiality, proof of reliable transportation, insurable through agency auto insurance as well as current auto insurance and a valid AL Driver’s License.

Crisis Services of North Alabama is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and organizational need.