HELPline phones are answered by volunteers and staff trained according to International Council for Helplines standards. This training takes a trauma-informed approach to crisis counseling and offers extensive instruction on active listening, domestic violence, sexual assault, mental health and substance abuse, loneliness, bias, and ethics, to name a few of the topics covered in this 5 1/2-week course.

If you are interested in volunteering for HELPline and would like more information, please let us know by filling out our volunteer interest form.