HELPline
You don't have to face this alone.
Whatever you're going through, you can call HELPline at 256-716-1000, 24 hours a day. A trained crisis counselor will answer. You can talk through what's happening, sit with someone while you figure out what you need, or just be heard.
You don't have to explain everything. You don't have to be in a certain kind of crisis to call. If it feels like too much, that's reason enough.
What a call is like
The person who answers is trained to listen without judgment. They won't tell you what to do. They can help you think through your options, talk you through a hard night, or connect you with other services if that's what you want. What you share stays between you and the counselor.
Who answers
HELPline is answered by trained volunteers and staff. Everyone who answers has completed a five-and-a-half-week course built around International Council for Helplines standards. The training is trauma-informed and covers active listening, domestic violence, sexual assault, mental health, substance use, loneliness, bias, and ethics, along with other topics.
Ready to talk?
Call HELPline at 256-716-1000. The line is answered 24 hours a day. HELPline is a phone line only, so it can't receive texts.
If you're in immediate danger, call 911.
Interested in volunteering?
HELPline volunteers make this work possible. If you'd like to learn more, fill out our volunteer interest form.